Troubleshooting Questions
Find answers to common questions about KRGS roller shutters, grilles and folding closures.
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Continuous timber or steel fixing is required for the full length and width of the head track.
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Door weights are approximately 45kg/linear metre
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The exterior diameter of the floor ferrule is 20mm, the interior hole is 13mm.
- http://127.0.0.1:8899/files/Technical-Specs-K.pdf
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Refer to each products specification page for sizes
Let Us Help You Secure Your Premises
Talk to the KRGS team for product advice, troubleshooting support or a tailored quote.
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Series 3 and 19 mm Grilles require 200mm side room
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All other grilles and shutters can be fitted between walls with no side room needed
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A standard Simu 240v motor requires a 10 AMPS power supply
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A 3 Phase motor requires 2.4 AMPS power supply
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Power will need to be run from the source to within 1 metre of the door location. This needs to be arranged before installation.
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All motorised doors can have a back up battery option that will only draw power while the door is operating. Speak to your KRGS consultant regarding these options and pricing.
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KRGS Doors recommend that you get your door serviced every 6 months. Like all mechanical items, our doors have moving parts that need to be regularly checked to ensure your door is in good working order.
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It is often asked how much a commercial shop front door costs or what is the price of a commercial shop front door, there are a number of considerations to determine the cost of a commercial shop front door. Learn More
Troubleshooting Guides
Try these basic checks before arranging a service call.
Motorised Roller Shutter
- Check the electrical board to ensure power is still on.
- If the door has two keyswitches, try operating it with the other keyswitch.
- Check whether the emergency mushroom-head button has been pushed in.
- Check whether the declutching cable has been disengaged. When safely accessible, disengaging the motor allows manual operation.
Folding Closure
- Check for dirt in the floor socket and press the cap gently to confirm it moves.
- Lock the floor lock down before engaging the top pin.
- Check that the floor and head-track holes align with the locking pins.
- If fitted, confirm the breakout door is completely closed.
Watch the original KRGS guide for more tips on locking your folding closure.